Terms of Use
Non-Circumvention of Carilly
We are so grateful for our sitters, nannies, and families. We take great pride in recruiting and placing nannies with amazing families — and our business is predicated on being able to continue doing that work.
The greatest acknowledged risk to our model is families and sitters meeting through Carilly and then continuing the relationship outside of Carilly. It's a real risk, but one that we don't want to allow to keep us from the work that we love so much. Thus, in your Terms of Use which you acknowledge by signing up on the Carilly app, all parties agree to the following:
"If a Sitter contacts any Family or Group directly for the purpose of arranging a job in circumvention of the Carilly platform, Company may assess a circumvention fee of $100.00 against the Sitter. A circumvention fee may also be assessed against a Sitter if a Family or Group contacts the Sitter directly and the Sitter accepts a job in circumvention of the Carilly platform. Company may assess a minimum circumvention fee of $2,500.00 against a Family or Group if such Family or Group chooses to contact any Sitter directly with the intention of arranging services."
You covenant and agree that you will not (i) circumvent or attempt to circumvent the obligation to pay fees related to Company's provision of services; (ii) circumvent or attempt to circumvent Company's messaging tools or platform; (iii) establish a contact or continuing relationship with a Sitter where such contact or relationship was established primarily through the Website or the App for purposes of any of the foregoing; or (iv) dispute fee amounts for illegitimate reasons.